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Entrust him with the automation of your process when..

You need to automate entire processes and grow

You want to innovate company processes and increase performance

You need to prepare for the onslaught on administrative activities

Are you planning to implement AI

You need human interaction in your processes

You need to search for information based on incomplete data

Digitisation and integrations are not delivering the expected results

X-Bot: The Central Brain of the Company

X-Bot represents an advanced hyper-automation platform that connects data, knowledge, processes, systems, and devices into a unified control and decision-making ecosystem. It is typically designed for organizations that have exceeded the limits of standard SaaS tools and need full control over automation, integrations, and the use of artificial intelligence, or organizations that have avoided digitization so far and need to do it properly to avoid wasting money unnecessarily.

When you need your own Copilot:

Fully controlled AI responses

The ability to precisely define which documents and specific parts your own LLM model should draw information from – including adjustments and validation of outputs.

Transparent data relationships

Defining, visualizing, and managing complex relationships in your data and documents that the LLM model creates in the background. Unlike SaaS solutions, you have full control over data logic and context.

Security according to your rules

Connection with your web environment, selective isolation of system parts, and access control according to your internal security policy (and user rights).

Access to data outside of documents

Support for data from databases, internal IT systems, and other structured and unstructured sources securely connected to the system in your infrastructure.

When integration options are exhausted:

Connection without API

Integration with systems without an available API (e.g., through virtualization like Citrix, through RPA, and other mechanisms).

Reusable workflows

Centralized automation logic across channels (chatbot, voicebot, mailbot, ticketing portal) without duplication and unnecessary maintenance.

Effective cost model

With a high volume of transactions, the platform running on your subscription or server allows optimizing costs compared to the SaaS "pay-as-you-go" model.

Automation of complex processes

Managing discontinuous, complex, and multi-layered processes that exceed the capabilities of traditional workflow tools.

When it is necessary to manage devices and knowledge sources:

Dynamic integration (on-the-fly)

Flexible connection of variable systems and devices (e.g., network infrastructure, IoT) without the need to modify integration scripts.

Response to mass signals

Activation of states and automatic reactions based on a large number of input signals (information systems, IoT, and other sources), including proactive conflict resolution.

Interpretation of dynamic data

Advanced analysis and contextualization of data connected via ontological maps, enabling a better understanding of the current state of the organization, devices, data, and systems in real time.

Who is the X-Bot platform for:

Companies with low technological maturity

If you are at the beginning of the digitization process (typically after implementing an ERP), you are in a paradoxically advantageous position. You have the opportunity to design a digitization roadmap systematically and without historical technological debts.
Automation usually does not come as the first step, so at Xolution, we will help you with a requirements audit, architecture design, and step-by-step actions so that your IT infrastructure is prepared for future hyper-automation.
Typically suitable for manufacturing companies with a production management plan and back-office process automation.

Companies automating on their own or via external SaaS services

If you are already connecting systems, using integration platforms (e.g., Make), and creating workflows via available tools, X-Bot is suitable for you when:
  • chaos and lack of clarity arise in integration activities,
  • you need to automate complex, multi-layered processes,
  • costs for SaaS services are growing disproportionately to ROI,
  • sustainability and workflow management are becoming inefficient.
X-Bot brings centralized architecture, dependency management, and a scalable cost model.

Corporations and regulated environments

The X-Bot platform is suitable for organizations that require full control over data and infrastructure:
  • operation in your own cloud or on-premise environment,
  • connection to proprietary systems without the possibility of sending data outside the internal network,
  • implementation of your own LLM model utilizing internal knowledge sources,
  • strategic automation management as part of a broader digitization initiative.
X-Bot adapts to your security, regulatory, and architectural standards.

Companies with high technological maturity

If you are systematically digitizing according to Enterprise Architecture principles, you have:
  • integrated data models and managed data quality (DQM),
  • often implement Event-Driven Architecture,
  • standardized integration and process layers,
X-Bot represents a logical continuation: the so-called hyper-automation and orchestration layer.
Ontological modeling of the business domain connected with proprietary LLM models expands the existing architecture with an intelligent layer. It connects IT infrastructure, integrations, processes, knowledge sources, and machine learning into a unified control framework.

What has X-Bot helped our clients with?

X-Bot Use cases

Automatic creation of a comprehensive corporate knowledge base

Personalized communication of company knowledge within the process of "knowledge management"

Coordinated cooperation in solving the problem of a robot with a human

Searching for a product in complicated product families

Evaluating customer needs

Checking products in the PDF price list based on Excel documents

Extracting documents with links to human troubleshooting

Process orchestration: human – system – cognitive robot

Answering freely formulated professional questions of customers

Evaluating customer behavior on the web

Choosing a suitable product according to customer preferences

Searching for client manuals and searching in manuals

Automatic identification of customers according to needs

Personalized active addressing of the customer according to the displayed content of the website

Measuring customer satisfaction using NPS directly in the bot

The X-Bot platform combines a multitude of technologies and competencies into a single tool.

How fast is our X-Bot evolving?

Local LLM model of RAG, as another source of knowledge (MDJ)

Mail assistant with shared flow with chatbot and telephone assistant (Viessmann)

SQL database as another source of knowledge (BBSK)

X-Bot has a graphical editor for web chat

X-Bot as a „thinking“ level above which a SaaS product for HR (fAInd ME) is created

The web as another source of knowledge, X-Bot scrapes data from the company website (ComAp)

Telephone assistant with shared flow with chatbot (Maiva)

X-Bot can control any application via RPA (LegalTech, form filling)

X-Bot already reads and replies to emails (Viesmmann, LegalTech)

Orchestrator connected to NLP

GPT integration

X-Bot platform uses an ontological model (BBSK, Xella)

Intelligent search using the X-Bot kernel - search with knowledge relevance assessment (ComAp)

Questionnaire system (Onio)

X-Bot can connect to any IS (BBSK)

X-Bot Live Chat (Mastersport)

Marketing analytics

Dynamic tree system generates the necessary set of questions in real time (Viessmann)

Migration of manually modelled conversation context (Viessmann)

Editor for contextual learning of virtual agent, knowledge isolation of bots (Viessmann)

Telemetry and self-analysis of the bot

Viessmann solution ranks in the top 5 Worldwide Viessmann awards

External links (hyperlinks and videos) (Mastersport)

Workflow editor - static process (Xella)

Viessmann solution wins Microsoft AI awards

Dynamically typed FAQs and manual intent model

Separation of concepts from knowledge - adding knowledge increases the quality of understanding (Xella)

Creating an X-Bot platform with its own knowledge editor

Virtual agent for ComAp wins Microsoft AI awards

Deep context and sentence understanding (Viessmann)

Intuitive extraction - support for multiple intents in a single sentence. Linking Expert System with NLP (O2 demo)

First delivered chatbot (Comap)

Coming soon...

Automatic self-configuration of the bot

Platform

  • Developed conversation / consultation (deep context)
  • Diagnostics - Active Solution to Customer Problem
  • Topic classification
  • Document generation
  • Troubleshooting
  • Callback
  • Web Navigation
  • Data collection (questionnaires, wizards)
  • Answers FAQs
  • Tree Answers
  • User ID
  • Customer Customization
  • Smart Search
  • RPA (bot performs an action)
  • Asynchronous communication
  • FAQs editor
  • Dialogue-Flow Editor
  • Dashboard
  • Trending
  • Evaluation of KPIs
  • Statistical Reports
  • in documents
  • on the web
  • English
  • Slovak
  • Czech
  • Most EU languages
  • Understanding the deep context (intelligent interpretation of past data)
  • Understanding the complex sentence
  • Intuitive extraction (prediction of future questions)
  • Co-working of operators
  • Conversation and ticket management
  • Reports and activity statistics
  • User history (overview of visits)
  • Insert images (Clipboard)
  • Text styling (paragraphs)
  • Manage offline conversations
  • Connection with X-Bot
  • Intelligent text search and processing
  • Answers FAQs
  • Dispatcher (mail classification)
  • Email Prefilter
ChatBot
features
Self-service
Smart
Search
Natural
Language
Recognition
(NLU):
Intelligent
text
recognition:
Live
chat
features:
Mailbot
features:
logoinfo@xolutionrobots.ai

Štefánikova 20, Košice

Na Strži 2102/61a, Praha

IČO: 36 205 338

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